Terms & Conditions
Welcome to our online store! Please take a moment to read through our terms and conditions, as they outline the guidelines for using our website and purchasing our products. Your satisfaction and trust are our priorities, and this document ensures a seamless experience for all our valued customers.
Terms and Conditions of Trade
Delivery and Purchase Terms & Conditions
We take pride in the quality of our products and stand behind them with a no-hassle warranty. Your satisfaction is our top priority, and we are committed to ensuring you are completely satisfied with your purchase, now and in the future.
If, at any point, you're not fully satisfied with our products, we will work to resolve the issue or provide a replacement.
All prices listed on this site are subject to change without prior notice. The price charged will be the price at the time of your order and will be confirmed in your order confirmation email. While we strive for accuracy, we are not liable for pricing errors and reserve the right to cancel any orders arising from such discrepancies.
Hazard Warranty
If your product is damaged due to misuse or improper handling, we offer a hazard warranty where we will replace the product for half of the current retail price.
Delivery
Orders are processed within 2 working days (stock permitting), excluding weekends and public holidays. We use reliable carriers for delivery, and the risk of loss passes to you once the product is handed over to the carrier.
It is your responsibility to ensure the accuracy of the delivery address. We are not responsible for any delivery errors caused by incorrect address details.
Delivery charges will be applied based on the best available rates at the time of purchase.
International Orders
For deliveries outside of the United States, delivery charges will be calculated individually. Import duties, taxes, and customs clearance fees are the responsibility of the recipient. Please check with your local customs office for more information on applicable fees.
Complaints
We are committed to addressing any complaints swiftly. All complaints will be acknowledged within 72 hours of receipt.
Offers and Promotions
We are committed to addressing any complaints swiftly. All complaints will be acknowledged within 72 hours of receipt.
Bespoke and Etched Services
Custom-etched products, approved by you, are non-refundable.
Cancellation by Us
We reserve the right to cancel your order in the following cases:
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Insufficient stock to fulfill the order.
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An incorrect price due to a typographical error.
In such cases, we will notify you and refund any payments made within 30 days. Business or corporate customers will be refunded via the original payment method.
Goods Not for Resale or Export
Unless you are an authorized distributor, you agree that products purchased are for personal or household use only and not for resale or export. You also agree to comply with all relevant laws and regulations regarding these products.
Protecting Children
We take the privacy and safety of children seriously. Our website is not designed for children, and we do not sell knives to anyone under 18 years of age.
Governing Law
These Terms and any related agreements shall be governed by and interpreted in accordance with the laws of the United States.
Website Terms & Conditions
Welcome to our website.
The terms "we," "us," or "our" refer to the website owner. The term "you" refers to the user or viewer of our website.
Website Use
The content of this website is for your general information and subject to change without notice. While we strive for accuracy, we do not guarantee the completeness, performance, or suitability of the information provided.
Your use of any information on this website is at your own risk, and we are not liable for any inaccuracies.
Copyright and Trademarks
All materials on this website, including design, layout, and graphics, are either owned by or licensed to us. Unauthorized reproduction is prohibited.
Third-Party Links
This website may contain links to other sites for your convenience. We are not responsible for the content of those websites, nor do we endorse them.
Website Disclaimer
The information provided on this website is for general purposes only. We strive to keep it accurate, but we make no representations or warranties regarding its completeness or reliability.
Limitation of Liability
We are not responsible for any loss or damage, including indirect or consequential loss, arising from the use of this website or its content.